You are bound to have questions on trying to decide which software to invest in. Below, I have tried to predict the questions you have and have separated them into four categories of interest. Click on the question ands you will be transferred to the answer.

How Do I? Questions Q. How do I guard myself against viruses? Q  How do I change details of item(such as the description or the price)  in my Inventory? Q.  How do I record a Loan or Trade to another Consultant? Q  How do I get rid of Customer Calls Past Due in the Buzz? Q. How do I work with Gift Certificates? Q.  How do I use my Palm Pilot with the DCMS? Q.  How does the DCMS know that a credit card number is valid? Q. How do I renew my Update Subscription? Q.  Is there a French or Spanish Version of the DCMS? Q.  Can I share or Sell the DCMS? Q.  Can I get a Printed Brochure to Show My Friends?

Operating Questions Q. Where do I start? Should I get a secretary to enter my data? Q. What happens when the Consultant Order Sheet (COS) changes? Q.  How do I download and Install the updated Program and COS? Q. I think I may have made some mistakes and want to start all over again. Can I?  Q. After Installing the program or and update, I received a warning that "...Install was unable to merge the new configuration parameters..." and I must "...manually merge the new configuration parameters." What is this? Q.  How do you Uninstall the program? Q. Please explain the importance of Backups and how does the DCMS make backups?

Technical Questions Q.  I had a hard drive crash (or bought a new computer). Can I re-install the DCMS and is so, how do I get my data back into it? Q.  I don't have a floppy disk drive on my computer. How do I make backups?

Advanced Questions Q. I want to download the update on one computer and install the program on another. I can't fit the update onto a floppy disc. Is there anything I can do? Q.  Both my assistant and I have computers. Can we use the DCMS on both at the same time?

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