DCMS Program Troubleshooting Answers                           Back   

Q.  When I am Recording a Sale and I scroll down in the Inventory window and then click on an item, the DCMS moves to another item. What is wrong?

This is an anomaly that I have noticed with the "Record a Sale" function. The part of the screen which you are having a problem with is a "Browse Box" In every other such window in the DCMS, the Browse Boxes behave exactly as they should. You pick an item in the box and the database zooms to that item. For some peculiar reason, the Inventory Browse Box in the Record a Sale function misbehaves. If you scroll down (using the mouse and the scroll bar at the right hand side of the box) and if you scroll more than 15 items from the current item, the Browse Box "snaps" back to an item within 15 items of the item you last used. It seems random and probably is. I have spent over 100 hours trying to find out why this happens, all to no avail. I can find no reason why this Box misbehaves and the rest don't.

However, I have found that if you browse up and down using the "PageUp" and PageDown" (PgUp and PgDn on some keyboards) the box behaves as it should.

I am sorry I can't come up with a more elegant solution, or even an explanation of what is happening. Believe me, if I knew what was doing this, I would fix it.