Questions and Answers                                                                                                       Back

You are bound to have questions on trying to decide which software to invest in. Below, I have tried to predict the questions you have and have separated them into four categories of interest. Click on the question ands you will be transferred to the answer.
General Questions

Q. What makes the DCMS better than its competitors?

Q. How did the DCMS come into being?

Q Does the DCMS operate in Windows VISTA, XP, 2000, NT, etc?

Q  Does the DCMS work on a Mac, or is there a Mac version?

Q. I don't live in Canada. Does the DCMS work in my country?

Q.  Is Seaborne Software affiliated with Mary Kay Cosmetics Inc?

Q.  How does In Touch compare to the DCMS?
      Will the DCMS interface with In Touch?

Q.  Will Seaborne Software be at Seminar / Leadership / Career Conference?

Q.  Do you plan to offer a Seminar Discount?

Q.  Is there a French or Spanish Version of the DCMS?

Q.  Can I share or Sell the DCMS?

Q.  Can I get a Printed Brochure to Show My Friends?

Operating Questions

Q. Where do I start? Should I get a secretary to enter my data?

Q. What happens when the Consultant Order Sheet (COS) changes?

Q.  How do I download and Install the updated Program and COS?

Q. I think I may have made some mistakes and want to start all over again. Can I? 

Q. After Installing the program or and update, I received a warning that "...Install was unable to merge the new configuration parameters..." and I must "...manually merge the new configuration parameters." What is this?

Q.  How do you Uninstall the program?

Q. Please explain the importance of Backups and how does the DCMS make backups?

Technical Questions

Q.  What kind of computer should I have (or buy)?

Q.  I had a hard drive crash (or bought a new computer). Can I re-install the DCMS and is so, how do I get my data back into it?

Q.  You say the DCMS is an "Integrated System". Can you explain what that means?

Q.  I don't have a floppy disk drive on my computer. How do I make backups?

 

Advanced Questions

Q. I want to download the program on one computer and install the program on another. I can't fit the program onto a floppy disc. Is there anything I can do?

Q.  Both my assistant and I have computers. Can we use the DCMS on both at the same time?

 

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