Q.   How does In Touch compare to the DCMS?  Will the DCMS interface with In Touch?

In Touch was developed at head office in Dallas and concentrates on parts of the Mary Kay business that software vendors like me cannot. In Touch allows communications between Directors/consultants and head office for the purposes of emailing orders to the company, downloading current production totals and so on. All five countries I support have on-line web reporting and each country has a different system, although they are starting to get together with common reports.

In Touch does not cover things like Inventory Control, Customer Service, Summary Sheets or Tax Records. Dallas is aware of programs like mine and have designed In Touch to fill in the gaps that we can't. To be totally serviced as a Director, you should have both In Touch and a program like mine. 

Will In Touch ever try to do the things my program does? Perhaps... but that's not in the plans at present. 

That leads to the question, will the DCMS be able to interface with In Touch to streamline your operations? I would dearly love that and have hacked about and found a way to do it - both to feed orders into the system and to interpret readouts received from the system. However, at present, that is all it is - hacking. If I were to make that part of my program without the express permission of Mary Kay Inc., I would be doing three things. First I would be in flagrant violation of Mary Kay's copyright, for which they would, quite rightly, sue me out of business.

I have been able to take the web reports in Canada and completely integrate them with the DCMS. At present, I am re-writing the program and in that project, I plan to give the same capability to everyone in my five supported countries. So will the DCMS integrate with In Touch. The answer is Yes - by the end of the year.

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