
| Customer
Record Keeping
Back
Note that the Credit Card section already allows you to track Discover cards and that Marg's Discover card is expired (displayed in red so you don't miss it when talking to her on the phone) Below the Discover Card you can track up to two more cards, like Amex or (as pictured here) the British debit cards Switch and Delta. There is a lot of flexibility in how you display the information. You can sort the display of names in five ways; you can restrict the view of records to only selected names. Using this capability, you can, for instance, restrict the view to Prospective Recruits, and display them one by one - calling each to invite them to next week's guest night. Or you can zero in on customers whose birthdays are next week, so you can call their husbands and suggest some great gift ideas. Other screen shot on this page shows further information on the Customer and Purchase screens of this record. There is just so much information, you'll never be out of touch! |